FAQ: Vaccines & Fecal Requirements for Training Enrollment

What vaccinations are required for my dog to participate?

For the health and safety of all dogs in our programs, we require proof of vaccinations administered by a licensed veterinarian (vet letterhead only—no feed store vaccinations accepted). These records must be provided before your dog’s first in-person training session.

💉 Required Vaccinations (Minimum Standards for Enrollment):

  • Puppy series (age-appropriate distemper/parvo series)

  • Rabies (1- or 3-year certificate)

💉 Highly Recommended Vaccinations (Based on your vet’s discretion):

  • Bordetella (kennel cough) – Required annually

  • Leptospirosis – Required annually

  • Distemper

  • Hepatitis

  • Parainfluenza

  • Canine Influenza (H3N2/H3N8 – must cover both strains)

📎 Titers accepted with documentation from your vet.

✅ How to submit vaccine records:
Upload them to your Owner Portal or text a screenshot/photo to our SMS line: 1 (833) 926-0791. If records are not received prior to your reservation, training will need to be rescheduled.

Do you require a fecal test?

Yes. A clean fecal test is required within 3 months of starting any group training, day training, or boarding program. This helps protect your dog and others from common parasites and illnesses—especially in our damp Pacific Northwest climate.

🦠 What we screen for:

  • Hookworms

  • Roundworms

  • Whipworms

  • Giardia

  • Coccidia

✅ Submit results via your Owner Portal or bring them to your first appointment.
⚠️ Failure to provide proof of a clean fecal test within one week of starting will waive any liability on our part and may delay your dog's participation.

📅 We also recommend ongoing fecal checks every 6–12 months—especially for dogs that are active outdoors or in communal settings.

Why are these requirements important?

Just like with school-aged kids, dogs in group settings are more exposed to viruses and bacteria. To minimize health risks, we combine vaccination and fecal screening policies with daily sanitation protocols and HEPA-filtered air systems in all buildings.

Cancellation policy:

  • Private Lessons & Day Training/Farm Days: All cancellations must be made 24 hours in advanced. If you cancel less than 24 hours prior to your appointment, you will forfeit that lesson and fee. If you wish to terminate your package of lessons or day training, a refund of 50% of any unused services will be refunded back to you. No refunds will be given to services already rendered. Private Lesson Packages must be used within 6 months of purchase date.

  • Group Classes: No refunds. No make-ups. If you plan on missing a group class, please notify us, we will do our best to get you the information missed during that week.

  • Board & Trains: If you wish to cancel your Board & Train Program prior to the start date, you will receive a full refund of your deposit if notice is given 2 or more weeks prior to the planned start date. You will receive a 50% refund of your deposit if notice is given between 1 and 2 weeks in advance and you will lose your full deposit if notice of cancellation is given within 1 week of planned start date.

  • Boarding: If you wish to cancel your Boarding prior to the start date, you will receive a full refund of your deposit if notice is given 2 or more weeks prior to the planned start date. You will receive a 50% refund of your deposit if notice is given between 1 and 2 weeks in advance and you will lose your full deposit if notice of cancellation is given within 1 week of planned start date.

How Do You Keep the Facility Clean and Safe?

At Harmony Canine Training, your dog’s health and safety is our top priority. In addition to requiring vaccinations and clean fecals, we maintain strict sanitation practices to reduce the spread of viruses, bacteria, and parasites during group classes, training sessions, and boarding.

🧼 Our Cleaning Protocols Include:

  • Wyziwash Disinfectant: Used 2–3 times daily for general sanitizing and immediately after any accident.

  • Immediate Waste Cleanup: All pet waste is picked up and bagged as soon as it’s spotted—no exceptions.

  • Bleached Bowls & Clean Water: All water bowls are sanitized between each use and refreshed multiple times daily. Kiddie pools are also sanitized and refilled often.

  • Handwashing Between Dogs: Trainers wash hands between sessions to prevent cross-contamination.

  • HEPA Air Filtration: Our buildings are equipped with HEPA air filters to reduce airborne pathogens and improve indoor air quality.

  • Toy & Gear Hygiene: Toys are sanitized frequently, and we avoid gear swapping between dogs whenever possible.

These measures are in place to support your dog’s immune system and help us maintain a clean, safe training environment for every pup in our care.

Who’s Taking Care of My Dog?

We believe happy dogs start with happy humans. At Harmony Canine Training, we pay our trainers and staff at or above industry average, ensuring we attract passionate, skilled, and caring professionals.

💛 Our Commitment to Staff and Clients:

  • We’re a small, mission-driven business, and we invest in our team because great training starts with great people.

  • Our trainers are continuously educated and trained in best practices for canine behavior, learning theory, and safety.

  • We foster a healthy, respectful work environment that translates into engaged, motivated staff—and better results for your dog.

🐾 Want to show appreciation?
Tips, positive feedback, or a kind word to our team go a long way—and help us keep building a warm, collaborative learning space for both dogs and humans.

📆 What Is Your Cancellation Policy?

Private Lessons & Day Training / Farm Days

  • Must cancel 24 hours in advance to avoid losing the lesson and fee.

  • If canceling a package mid-way, 50% of unused sessions will be refunded.

  • No refunds for lessons already completed.

  • Packages must be used within 6 months of purchase.

Group Classes

  • No refunds and no make-up classes available.

  • Please notify us if you plan to miss a class; we’ll try to provide a recap.

Board & Train Programs

  • Cancel 2+ weeks in advance: Full refund of deposit.

  • Cancel 1–2 weeks in advance: 50% deposit refund.

  • Cancel less than 1 week prior: No refund of deposit.

Boarding Only

  • Cancel 2+ weeks in advance: Full deposit refund.

  • Cancel 1–2 weeks in advance: 50% deposit refund.

  • Cancel less than 1 week prior: No refund of deposit.

🐕‍🦺 Still Have Questions?

We’re here to help!
Text us at 1 (833) 926-0791 or reach out through your Owner Portal.
We can’t wait to meet you and your pup!